Overview

This article explains how to submit and track content requests in Contently. You’ll learn how to use intake forms to submit content ideas and how to track the status of your requests as they move through the content creation process.

Information

Contently's content request feature allows internal team members to submit content ideas or requests to the content team without needing a Contently account. Once submitted, you can easily track the progress of your request, ensuring it gets reviewed and addressed by the appropriate team members.

Here’s how to submit and track content requests in Contently:

Submitting a content request:

• Start by accessing the content request form shared by your team. This could be a link provided by the content team for submitting new content ideas.
• Fill out the required fields. Common fields include:
  • Requestor’s name and department
  • Title or brief description of the content idea
  • Details about the target audience or content goals
  • Any specific formats or platforms where the content will be used
• Submit the form once all necessary information has been provided. You will receive confirmation that the request has been submitted successfully.

Tracking your content request:

• Once submitted, the content request will appear as a line item on the content team’s "Content Requests" page.
• You will receive updates on the status of your request, including when it’s being reviewed, when it has been approved, and when the content creation process begins.
• If applicable, you can track the status directly within Contently or via notifications, depending on your organization's process.
• Status updates may include stages like "Under Review," "In Progress," or "Completed." This helps you stay informed about where your request stands in the content creation workflow.

By using the content request system, non-content team members can easily contribute ideas for content creation, helping ensure that the right content is produced to meet organizational needs. The tracking feature ensures transparency, allowing requestors to stay updated on their submissions without needing to constantly check in with the content team.

Summary

Submitting and tracking content requests in Contently is a straightforward process. After filling out an intake form with your content idea, you can easily track the progress of your submission through various stages, from review to completion. This system allows for smooth collaboration between content teams and other departments, ensuring that all content ideas are managed efficiently.